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Professional Experience

SALESFORCE ADMINISTRATOR TRAINEE

September 2020 - Present

● Collaborated virtually to complete 225+ hours of rigorous Salesforce and soft skills training via Zoom, Slack, Asana, G-Suite and Trailhead with over 80 team members
● Committed to meeting fast-paced deadlines to earn Salesforce Admin Certification within 6 months
● Completed 5 superbadges and 49 badges on Trailhead to develop knowledge of 11+ Salesforce skills and operations, including formulas, reports, workflows and process builders

SMALL BUSINESS CONSULTANT

2019 - Present

● Develop branding and build websites for startup companies
● Industries include tourism, healthcare, retail and construction
● Collaboratively rework business model and develop strategies to adapt to rapid growth

HOUSEHOLD MANAGER

2017 - 2019

● Coordinated schedules with 9 clients to maximize household operations with efficiency and accountability
● Trusted in making sound decisions to ensure safety, privacy and wellbeing of household members and
extend positive outreach into community
● Anticipated problems and needs to improve the life quality of client and establish successful partnership

TEACHER & TRAINER

2014 - 2017

● Managed time to the minute with lessons and meetings across 40 weekly time slots, 210 students and 7 teams to satisfy state and federal guidelines
● Demonstrated flexibility during unpredicted schedule changes to contribute to operational success
● Compiled and managed electronic and hard copy data files to report progress and identify areas for improvement

 

TECHNICAL SKILLS


Salesforce, Agile learning, Slack, Zoom, Jira, MS, Excel, Google Sheets, MS Word, Google Docs, MS PowerPoint, Google Slides, Process improvement, Data analysis, Data modeling, Data management

SOFT SKILLS

Time management, Leadership, Adaptability, Communication, Resilience, Resourcefulness, Organization, Emotional intelligence, Creativity, Logistical planning, Operations

 

Education

CLIMB HIRE

Certification,
Salesforce Administrator,
April 2021

UNIVERSITY OF MISSOURI - ST. LOUIS

Graduate Certificate, TESOL, May 2014
Bachelor of Science, Elementary Education, May 2014
Coursework, MBA, August 2010

BOWLING GREEN STATE UNIVERSITY

Bachelor of Science,
Interior Design & Visual Arts,
August 2008

 
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